Privacy Policy

• We may collect personal information including but not limited to:
• First and last name
• Email address
• Phone number
• Physical address
• City/State/Zip Code
• Service request details
• Property, field, and site details related to your drainage, dewatering, or underground utility project
• Project location, acreage, and site conditions, if you choose to provide them
• Any additional information you voluntarily submit through our website forms, calls, or communications
• We may also collect website usage data such as:
• IP address
• Browser type
• Device information
• Website activity
• Pages visited
• Time spent on pages

• We may use your information to:
• Respond to inquiries
• Provide drainage, trenching, and dewatering estimates
• Schedule appointments and site visits
• Plan and coordinate project work
• Deliver requested services
• Send updates regarding your project
• Send appointment reminders
• Send review requests
• Improve our website and services
• Provide promotional offers or updates (if consent is given)

• By submitting your phone number through our website forms or other communication channels, you consent to receive SMS communications from Robinson Service Inc, which may include:
• Appointment reminders
• Service updates
• Follow-ups
• Review requests
• Promotional offers
• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying: STOP

• We do not sell your personal information.
• We may share your information with trusted third-party service providers that help us operate our business, including:
• CRM software providers
• Payment processors
• Marketing platforms
• Scheduling software
• Customer communication tools
• These providers are only given access necessary to perform their services.

• We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We take reasonable steps to protect your information, but no internet transmission or electronic storage method is guaranteed to be 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Robinson Service Inc may update this Privacy Policy periodically. Updates will be posted on this page.

If you have questions regarding this Privacy Policy, contact: